Mining Operations Technician

Full Time posted 1 month ago

Job Description



Merit services are looking for a mining operation technician for our client. They will be responsible for monitoring and deploying bitcoin hardware and providing support.


  • Responsible for remotely and physically deploying Bitcoin mining hardware and collecting data needed for facility audits.
  • Responsible for auditing hardware and company-owned fixed assets at facilities.
  • Responsible for handling second-tier customer inquiries, facility issues and working across departments to provide epic support.
  • Communicate important customer account updates to the proper department.
  • Monitoring the mining farms network remotely.
  • Remote rebooting, diagnostics, and facilitating repairs with our partners.
  • RMA and repair coordination.
  • Act as a resource across Compass to increase cohesion for strategic plans.


  • Facility coordination.
  • Data entry
  • CRM Management
  • IT or onsite service background
  • 1+ years experience in an IT role and a proven ability to provide a high level of skilled support.
  • Experience working with enterprise switches and routers.
  • A basic understanding of IP addressing and subnets.
  • An understanding of small electronics or medium to low voltage electrical.
  • Strong problem-solving skills
  • Superior communications skills with the ability to interact, converse, and share ideas effectively with a wide range of people, internally and externally
  • Balanced ability to work in a high-paced work environment
  • Ability to travel up to 50% to assist with facility operations
  • Experience working with crypto mining hardware is a plus but not required