Business Technology Analyst

Full Time posted 2 months ago

Job Description


Merit Services is seeking a skilled and innovative Business Technology Analyst to join our clients dynamic team in Toronto. As a Business Technology Analyst, you will play a critical role in bridging the gap between business requirements and technology solutions. This is an exciting opportunity to apply your expertise in analyzing business processes, identifying technology needs, and implementing solutions that drive operational efficiency and business growth.


  • Collaborate with stakeholders to understand business objectives and requirements, translating them into technology solutions.
  • Analyze and document current business processes and systems, identifying areas for improvement and efficiency gains.
  • Conduct research and feasibility studies on emerging technologies, evaluating their potential to meet business needs.
  • Define and document functional requirements, system specifications, and use cases for technology projects.
  • Collaborate with IT teams to develop and implement technology solutions, ensuring alignment with business goals.
  • Conduct user acceptance testing and provide support during system implementations, ensuring smooth transitions.
  • Monitor and analyze technology trends and industry best practices, providing recommendations to enhance business processes.
  • Provide training and support to end-users on technology systems and applications.
  • Support change management efforts, assisting in the adoption and optimization of technology solutions.
  • Maintain strong relationships with business stakeholders, acting as a trusted advisor on technology matters.


  • Bachelor’s degree in Business Administration, Information Technology, or a related field.
  • Proven experience as a Business Technology Analyst or similar role, driving technology initiatives in a business context.
  • Solid understanding of business processes and their integration with technology solutions.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Proficiency in documenting business requirements, use cases, and system specifications.
  • Experience in conducting user acceptance testing and supporting system implementations.
  • Knowledge of technology trends and emerging technologies, with an ability to evaluate their applicability to business needs.
  • Familiarity with project management methodologies and processes.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.


  • Competitive salary package based on qualifications and experience.
  • Comprehensive health and dental benefits package.
  • Generous vacation and paid time off.
  • Professional development and training opportunities.
  • Opportunity for career growth and advancement.
  • Positive and collaborative work culture.

Contact us today to explore new opportunities, or connect with us on LinkedIn for the latest updates.