Unified Communications Engineer
Full Time posted 4 weeks agoJob Description
INDUSTRY: Telecommunication
SUMMARY:
Become a part of our team in Port Coquitlam as a Unified Communications Engineer and contribute significantly to the design, implementation, and management of unified communications solutions. If you have a strong interest in technology and excel in a team-based setting, we would love to hear from you.
RESPONSIBILITIES:
- Create and implement integrated communication systems that incorporate VoIP, video conferencing, instant messaging, and presence solutions.
- Set up and manage integrated communication platforms to guarantee they run efficiently, reliably, and securely.
- Work with teams from different departments to collect needs, create plans, and execute integrated communication projects.
- Help and troubleshooting support for unified communications issues to end-users and IT teams.
- Monitor how the system is performing and find ways to make it more efficient and better.
- Keep yourself informed about the latest developments in unified communications technologies to suggest cutting-edge solutions based on industry trends.
- Create a reference guide that includes system configurations, installation instructions, and troubleshooting steps, to facilitate knowledge sharing and easy access to information.
QUALIFICATIONS:
- A bachelor’s degree in computer science, information technology, or a relevant field of study.
- Demonstrated track record as a Unified Communications Engineer, with specialized knowledge in the creation and administration of VoIP, video conferencing, and collaboration tools.
- Extensive understanding of unified communications protocols and standards, including SIP.
- A strong ability in setting up and solving problems with unified communications systems, like Cisco Unified Communications Manager and Microsoft Teams.
- Strong communication and interpersonal abilities, enabling effective collaboration with both technical and non-technical parties.
- Excellent problem-solving skills and a keen eye for detail, dedicated to providing top-notch solutions.
- Having relevant certifications like CCNA or Microsoft Certified: Teams Administrator Associate is advantageous.
BENEFITS:
- A salary based on experience that is competitive with industry standards.
- A wide-ranging benefits plan that includes health, dental, and vision insurance.
- Employer-sponsored retirement savings plan with contributions from the employer.
- Time off with pay and flexible work options.
- Opportunities to grow professionally and advance in your career.
- An innovative and collaborative work environment that embraces diversity and encourages creative thinking.