IT Manager

Full Time posted 4 weeks ago

Job Description



Merit Services is seeking IT Manager to join our client’s dynamic team in Kelowna. As an IT Manager, your role entails supervising a team of highly skilled experts and guaranteeing the efficient operation of our technological infrastructure. We have an amazing chance for you to utilize your leadership abilities, technical knowledge, and strategic thinking to push forward innovation and make the most out of our IT investments.



  • Give intelligent direction and guidance in aligning organizational goals and objectives with IT initiatives.
  • Take charge of the daily activities of the IT department, guaranteeing that our technology infrastructure is consistently accessible, dependable, and secure.
  • Coordinate and oversee a group of IT experts, encompassing tasks like hiring, educational instruction, assessing work performance, and facilitating professional growth.
  • Efficiently optimize operations and ensure adherence to industry standards and regulations by creating and implementing IT policies, procedures, and best practices.
  • Work together with stakeholders in order to comprehend the necessities of the company and appropriately allocate IT projects and resources based on priority.
  • Efficiently oversee IT budgets, contracts, and vendor partnerships to maximize cost efficiency and improve the quality of services provided.
  • Keep track of the latest technological advancements and industry developments and assess their suitability for implementation within our company.
  • Develop and manage plans for disaster recovery and business continuity to minimize risks and guarantee the sustainability of the business.
  • Serve as a bridge between the IT department and other business units, promoting efficient communication and cooperation.


  • A degree in Information Technology, Computer Science, or a related area at the undergraduate level.
  • Demonstrated track record in the position of IT Manager or a comparable leadership role, responsible for supervising IT activities and leading a group.
  • Extensive expertise in various IT domains, encompassing infrastructure, networks, security, and software applications.
  • A strong grasp of IT governance frameworks, project management techniques, and industry-leading practices.
  • Outstanding leadership and team management abilities, capable of motivating and energizing a highly efficient IT team.
  • The individual possesses excellent communication and interpersonal abilities, capable of effectively working together and interacting with stakeholders across all levels.
  • Having a strategic perspective, capable of coordinating IT projects with business goals and leading the process of digital transformation.
  • Experience utilizing ITIL methodologies and holding certifications such as ITIL Foundation or PMP (Project Management Professional) are preferred.



  • A salary that is commensurate with an individual’s experience and qualifications in order to maintain competitiveness.
  • Complete health and dental benefits package.
  • A retirement savings plan including employer contributions.
  • Vacation time and authorized absence with compensation.
  • Career advancement possibilities and chances to enhance one’s skills and knowledge within the organization.
  • A work environment that encourages collaboration and inclusivity.

Contact us today to explore new opportunities, or connect with us on LinkedIn for the latest updates.