Business Analyst

Permanent posted 2 months ago

Job Description

INDUSTRY: Automotive

Merit Services Ltd. is seeking a talented and detail-oriented Business Analyst to join our client’s team in Ajax. As a Business Analyst, you will collaborate with stakeholders to gather requirements, analyze business processes, and provide valuable insights and solutions to drive business growth and operational efficiency.


  • Collaborate with stakeholders to understand business objectives, gather requirements, and document business processes.
  • Conduct thorough analysis of current business processes and workflows to identify areas for improvement and optimization.
  • Translate business requirements into functional specifications and develop clear and concise documentation.
  • Perform gap analysis to identify discrepancies between current and desired states and recommend solutions.
  • Assist in the design and implementation of new systems, processes, and workflows.
  • Conduct data analysis to extract insights and provide data-driven recommendations to support decision-making.
  • Collaborate with cross-functional teams to ensure successful implementation of solutions and monitor their effectiveness.
  • Conduct user acceptance testing to validate system functionality and ensure alignment with business requirements.
  • Provide training and support to end users to facilitate smooth adoption of new systems and processes.
  • Stay updated on industry trends, best practices, and emerging technologies relevant to the business domain.


  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Proven experience as a Business Analyst or similar role.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail.
  • Proficiency in business analysis methodologies, tools, and techniques.
  • Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.
  • Strong problem-solving skills and ability to think critically and creatively.
  • Experience with process modeling, requirements gathering, and documentation.
  • Familiarity with project management methodologies and software tools.
  • Ability to adapt to changing priorities and work on multiple projects concurrently.


  • Highly competitive compensation and comprehensive benefits package.
  • Opportunities for professional growth and advancement.
  • Positive and inclusive work environment that values diversity and fosters collaboration.
  • Wellbeing and wellness programs to support employee welfare.
  • Work-life balance initiatives, including flexible work arrangements, to promote a healthy work-life integration.

Contact us today to explore new opportunities, or connect with us on LinkedIn for the latest updates.