VoIP Engineer

Full Time posted 3 weeks ago

Job Description

INDUSTRY: Telecommunication


Come aboard our team in Lethbridge as a VoIP Engineer and contribute significantly to the design, execution, and maintenance of our Voice over Internet Protocol (VoIP) solutions. You will collaborate with a skilled team to guarantee the smooth functioning of our communication systems and provide outstanding service to our clients.


  • Create, implement, and support VoIP systems for our customers.
  • Set up and enhance VoIP systems to meet performance and reliability standards.
  • Work with teams from different departments to incorporate VoIP solutions into the current network setup.
  • Offer help and problem-solving aid for VoIP issues, including technical support.
  • Continuously monitor system performance and take proactive steps to maintain and enhance optimal performance.
  • Upgrade the system and manage patches to fix security weaknesses and improve performance.
  • Create and uphold documentation for VoIP setups, methods, and protocols.
  • Keep yourself informed about the latest developments and advancements in VoIP communications within the industry.


  • A bachelor’s degree in computer science, information technology, or a related area of study.
  • Demonstrated expertise in creating, executing, and sustaining VoIP systems.
  • Thorough understanding of VoIP protocols, codecs, and industry standards.
  • A strong understanding of VoIP technologies, like SIP, RTP, and SDP, is essential.
  • Expertise in using VoIP equipment and software systems such as IP-PBX and SIP trunking.
  • Outstanding abilities to solve problems and analyze situations.
  • Ability to communicate and collaborate effectively.
  • Having relevant certifications like CCNA Voice or CCNP Collaboration would be beneficial.


  • A competitive salary will be offered based on the candidate’s experience and qualifications.
  • A wide-ranging benefits package that encompasses healthcare, dental, and vision coverage.
  • Opportunities for growth and progress in one’s career.
  • A work schedule that allows for flexibility and a work environment that provides support.
  • Utilize state-of-the-art technology and resources to enhance your projects.