IT Data Analyst

Full Time Permanent posted 3 months ago

Job Description


‣ Develop and maintain data management and reporting solutions to support Network Services risk management stakeholders and supporting teams.

‣ Works as part of a team under guidance of senior manager to design, develop and support data management and presentation solutions.

‣ Provide a broad range of data management and analysis functions including data warehousing, data modeling, ETL, data quality assessment, data profiling and data provenance and lineage.

‣ Collaborate with risk management and supporting engineering/delivery teams to elicit information and articulate requirements.

‣ Ensure data is maintained in compliance with enterprise data standards, policies and guidelines.

‣ Perform regular code upgrades and associated change management activities (requires occasional after-hours contributions).

‣ Contribute to technical system activities such as implementations, upgrades, troubleshooting and incident remediation as required.

‣ Identify opportunities to automate data management, refresh and distribution capabilities.

‣ Leverage APIs to integrate and process data collected from various sources for staging in data mart.

‣ Leverage infrastructure subject matter expertise to assist consumers with interpretation of data and practical applications.

‣ Subject matter will include physical network infrastructure, virtual instances, OS software/firmware, risk factors (currency, vulnerability, configuration, support), product lifecycles and standards, service-related financials and project delivery tracking.

‣ Potential to develop reporting and interactive data visualization presentations.

‣ Participate in knowledge transfer within the team and partners.

‣ Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends.


‣ University or Post-Graduate Degree or equivalent experience.

‣ Strong academic background (eg computer science, data management/data science).

‣ 5+ years working IT experience.

‣ Practical working experience in a data management, analyst and/or reporting role.

‣ Excellent verbal and written communications skills and ability to communicate technical information to both technical and non-technical audiences.

‣ Strong MS SQL experience – data management, ETL, scripting, T-SQL, reporting services, development of complex efficient queries.

‣ Working experience with data visualization tools is highly desirable.

‣ Programming and scripting experience would be an asset (PowerShell, R, Python, REST, JSON).

‣ Ability to leverage APIs for data extraction.

‣ Knowledge of IT service management frameworks, tools, processes and procedures.

‣ Advanced MS Excel proficiency is expected.

‣ Previous experience working with an Agile style approach to development and delivery is an asset.

‣ Experience in networking technology is an asset.

‣ ServiceNow inventory and process automation experience an asset.

‣ Technical network infrastructure build, engineering or architecture experience an asset.

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