Building Concierge
Part Time posted 2 months agoJob Description
SUMMARY:
Merit Services is seeking a skilled Building Concierge to join our client’s dynamic team in Vancouver. As aBuilding Concierge, you will be the initial interface for residents, tenants, and visitors, ensuring a friendly and competent atmosphere. We extend a warm invitation to those who possess excellent customer service skills and demonstrate organization and amiability to be a part of our thriving team and add value to the prosperity of our establishment
RESPONSIBILITIES:
- Greet individuals living, renting, or visiting the premises in a welcoming and amiable manner, leaving a favorable initial impact.
- Deliver outstanding customer service through swift and proficient handling of inquiries, requests, and concerns in a professional manner.
- To ensure safety, it is important to oversee entry points, validate identification, and manage admission into the premises.
- Effectively handle both incoming and outgoing mail, parcels, and deliveries with precision and efficiency.
- Arrange schedules and bookings for shared spaces or facilities in the building.
- React to emergency situations or occurrences by adhering to the predetermined procedures and guaranteeing the well-being of those present.
- Perform frequent examinations of shared spaces, detecting and notifying of any maintenance or security concerns.
- Work together with property management and maintenance personnel to meet the needs of residents or tenants and ensure the smooth operation of the building.
- Educational or professional credentials or attributes that make a person suitable for a particular job or task.
QUALIFICATIONS:
- Outstanding ability to communicate and connect proficiently with inhabitants, renters, and guests through interpersonal means.
- Possessing excellent abilities in customer service along with a welcoming and pleasant attitude.
- To effectively handle numerous tasks and prioritize duties, an individual must possess apt organizational abilities and pay close attention to even the smallest details.
- Smartly rephrased: The capability to solve problems and tackle diverse situations by answering questions, resolving disagreements, and managing conflicts.
- A competent understanding of security protocols for buildings and procedures for responding to emergencies.
- Having prior knowledge and experience in the operations and procedures of buildings is desirable.
BENEFITS
- The salary offered is influenced by the individual’s qualifications and experience and is competitive in relation to the market.
- A thorough package that includes health and dental benefits.
- A retirement savings scheme that includes contributions from the employer.
- Offering compensated time off, including both vacation and personal days.
- Opportunities for learning and enhancing one’s skills and expertise in a professional context.
- A work environment that fosters positivity and inclusivity.
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